Superior Corp of IL Logo (847) 806-9900Since 1977 Authorized Service Provider of The Home Depot®  

Frequently Asked Questions


General

Choose a carpet first by color, then a style that matches your use of that room. All carpets are made to outlast the love you have for that color. Our trained professionals can guide you to the best carpet to match your need and budget.
Nothing says elegance more than hardwood; we offer the highest quality northern growing region hardwood to ensure the product last. Exotic woods are high in demand and pricing is all over the board. We only buy from reliable sources that handle volume and do not want problems to ruin their reputation. Prefinished wood floors can be beautiful, we highly recommend only first quality Bruce flooring to insure the picture you have in mind is the same as the outcome.
Don't buy on price. If you want the look of wood, buy wood, if you want the look of wood at a lower cost, pick laminate but choose a quality product like Wilson Art. If you have a small area, need a quick fix, are planning to flip your house, there are many budget products that meet your needs.
Ceramic: the least expensive tile for a quick fix and long life great for walls and light traffic areas.
Porcelain: Better quality tile has the same color throughout the tile, a chip is less noticeable. Great for floors in kitchens where things drop more often.
Natural stone: Unique and natural characteristics are inherent and expected. Precision lines and installation are not to be expected adding to the beauty.
Routine Cleaning 
In high-traffic areas, like the dining room and kitchen, you should sweep daily, if possible, and mop once or twice a week. 
Mop less-trafficked areas once a month or once a season. 
Mopping Technique 
Remember: Water is wood's worst enemy (even on sealed floors!), so use a damp mop rather than a soaking wet one. Dip the mop into the bucket of prepared cleaning solution, wring it out completely, mop in the direction of the wood grain and repeat. When the water gets dirty, empty the bucket, mix a new batch of cleaning solution and continue mopping. When finished, go back over the entire surface with clean water to rinse. Don't be afraid to get on your hands and knees if necessary. When a floor needs serious attention, I clean it with a cloth.(It's better than a sponge because you can "feel" the dirt as you wipe!) 

Tackling Simple Wood Floor Problems
Scuff marks getting you down? A bit of baking soda on a damp sponge will erase them. 
Noticed a stubborn food, water or grease stain on your surface-sealed floor? Always use a commercial cleaner to treat this problem. 
Hairline cracks in the floor? Don't panic and attempt to fill them. Dry heat during the winter months causes wood floors to shrink and crack. Cracks should close up during the summer (though using a humidifier can also help). 
Finish looking dull? Sand the floor lightly and recoat with an additional layer or two. Recoating is necessary about every five to seven years.

Secrets to Preserving Hardwood Floors: 3 Must-Follow Rules 
To extend the life of your hardwood floor no matter what the finish, keep in mind these three simple rules: Sweep or vacuum often. Ground-in dirt destroys wood floors. To prevent buildup, clean floors once or twice a day in high-traffic areas, like the kitchen and dining room. No time? Cut down on sweeping time by placing a doormat at each entrance to your home. (Some estimates suggest that doormats eliminate 80 percent of the dirt tracked inside!) 
Wipe up mud and spills immediately. Wood is easily damaged by water. 

Choose carpeting wisely. If you aim to protect your wood floor with a rug, be cautious. Rug dyes have been known to stain floors, and plastic backings may affect the wood finish. Ask the carpet store to recommend an under pad as a safeguard.

Category: how do I clean hardwood floors, clean
How To Clean Ceramic Tile and Grout
Because grout is so porous and prone to collecting grime, you'll want to start your grout-cleaning regimen with prevention. Have you installed new grout or renewed existing grout in a tile floor? Keep that new grout looking its best by using a grout sealer 10-14 days after the grout cures.

Lightly Stained Grout
To clean stained grout, use a strong bleach solution (3/4 cup of bleach to 1 gallon of water)and scrub with a small brush or toothbrush. Don't scrub too hard, though; you might damage the grout. Wear safety goggles to prevent the bleach from spattering in your eyes. Keep the work area ventilated. Or try a foaming grout cleaner that might need to soak for several minutes to be effective.

Deeply Stained Grout
If grout is deeply stained and discolored, replace it. Tile stores sell and sometimes rent tools for removing grout. Run the tool along the grout, taking care not to scratch the surrounding tile. Clean the space between the tiles with a strong bleach solution, then apply new grout and seal it. Do NOT spill bleach on porcelain because the solution might cause pitting or yellow or pink stains.
In general, mopping tile floors regularly with a neutral floor cleaner and a flat mop, will be the best and easiest way to maintain the tile floors. 
Category: Cleaning Tile Grout, ceramic tile
How do I Remove Chocolate from my Carpet?
You'll need:
• Dishwashing detergent
• A Clean Cloth
Instructions:
1.  Run cold water directly over the carpet stain.
2.  Using a bit of dishwashing detergent and a clean cloth, rub the stain in a circular motion. Then let it sit for a few minutes.
3.  Rinse the area with cold water again and the chocolate stain should disappear.
You can do this or you can have our professional team clean it for you. At Superior Corp. of Illinois we pride ourselves on getting your carpet to look like new.
Category: Cleaning Carpet

How do I Lift Wine from my Carpeting?
Lifting Wine from Carpet:
You'll need:
• Club Soda
Instructions:
Pour club soda on the stain. The carbonation will help to lift the stain from the carpet fibers while the salt acts as a buffer to keep the wine from setting.
Category: Cleaning Carpet

How do I remove Red Wine from Carpet?
Removing Red Wine from Carpet:
You'll need:
• Vinegar
• Soap or Soda
Instructions:
1. Pour the vinegar on the spot. This will neutralize the purple pigments.
2. Combine with stain-fighting force of either soap of soda.
Category: Cleaning Carpet

How do I remove nailpolish from carpet?
Removing nail polish from carpeting:
You'll need:
• Nail-polish Remover
Instructions:
Dab the nail-polish remover on the stained portion of your carpet the same as you would on your own nails. Blot the area with a rag until the stain is removed. It's that easy.
Category: Cleaning Carpet

How do I remove wax or gum from my carpet?
To remove wax or gum from your carpet:
You'll need:
• Ice
• A Blunt Object, such as a spoon.
• A vacuum
• A Towel
Instructions:
1. Use ice to freeze the wax or gum
2. Shatter it with a blunt object.
3. Vacuum before the pieces soften
4. blot the carpet with a towel until the stain is removed.
Category: Cleaning Carpet

How do I remove glue from carpet?
Removing Glue from carpet:
You'll need:
• Cotton Ball or Soft Cloth
• Rubbing Alcohol
Instructions:
Moisten a cotton ball or the soft cloth with rubbing alcohol on the affected area. Once the glue residue is thoroughly moistened, gently wipe it off. Repeat these steps until the carpet is clean.
Category: Cleaning Carpet

How do I remove Candle Wax?
Removing Candle Wax:
• A Brown Paper Bag
• A Wet Towel
Instructions:
1. Remove as much of the wax as you can by hand after it has dried.
2. Place a brown paper bag or a wet towel over the wax in the area and go over it with a warm iron (WARM! Not hot).
3. Keep moving the bag around and keep moving the iron. The wax should attach itself to the bag. Keep doing this step until the wax is gone.
Category: Cleaning Carpet

How do I remove coffee spills from my rug or carpet?
Removing coffee spills from a rug or carpet.
You'll need:
• Baby Wipes
Instructions:
Use a baby wipe to blot up coffee spills from your rug or carpet; it absorbs both the liquid and the stain. Baby wipes can also be used to get out various stains on your clothing and upholstered furniture.
Category: Cleaning Carpet

How do I remove ink from carpet?
Removing ink from carpet:
You'll need:
• Milk
• Cornstarch
• Vacuum
Instructions:
1. Mix milk with cornstarch to make a paste. 
2. Apply the paste to the ink stain. 
3. Allow the concoction to dry on the carpet for a few hours
4. Brush off the dried residue and vacuum it up.
Category: Carpet Cleaning

How do I remove juice from my carpet?
Removing Juice from Carpet:
You'll need:
• A Wet Sponge
• Shaving Cream
• A damp sponge
Instructions:
1. Blot the stain with a wet sponge
2. Squirt some shaving cream on it
3. Wipe the spot clean with a damp sponge.
Category: Carpet Cleaning
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